FAQ

ChaiStrength is a brand created to express pride, faith, and love for Israel and the Jewish people. Our mission is to empower people to wear their identity boldly, spark conversations, and stand against hate with strength and unity.

“Chai” (חי) is a Hebrew word meaning “life.” It represents Jewish resilience, survival, and the belief that life is sacred.

No. We don’t promote hate or division. Our message is about pride, identity, support for Israel, and unity. We celebrate heritage, culture, and freedom.

Yes. A portion of profits are donated to IDF support organizations or projects that help soldiers and their families. We share campaign details transparently.

Yes—every design is original and created by our team. We don’t copy other brands without permission.

Absolutely. Custom names, Hebrew text, or bulk designs for groups/events are available—contact us and we’ll help.

Most shirts are premium cotton or cotton/poly blends (Bella+Canvas, Gildan, or equivalent)—soft and durable for daily wear.

We use high-quality direct-to-garment printing and/or embroidery. To keep prints vibrant: wash inside-out on cold, and hang dry or use low heat.

Check the size guide on each product page. If you’re between sizes, we suggest going one size up for a relaxed fit.

Tip: Compare our size chart to a favorite shirt you own for the best match.

Yes—we ship to the U.S., Israel, Canada, Europe, and many other countries. Final shipping cost is calculated at checkout.

Production time: 2–5 business days
U.S. shipping: 3–7 business days
International: 7–15+ business days (varies by destination)

You’ll receive a shipping email with a tracking number. Use it to follow your package in real time.

Yes. If your item is damaged, misprinted, or doesn’t fit, contact us within 14 days of delivery and we’ll help with an exchange or refund.

We offer size exchanges for unworn, unwashed items. Depending on location, you may be responsible for return shipping.

In most places, yes—many customers wear them proudly. Always use your judgment based on your environment. Pride should never come before safety.

Our message is strength and peace. Stay calm and respectful—use it to educate if you feel safe, or simply walk away. Your safety matters most.

Yes—we offer bulk pricing and custom prints for groups, schools, youth movements, and special events. Contact us for details.

Yes—add your message in the cart note (or gift-message box if available). We’ll include it on the packing slip whenever possible.